Shipping & Delivery

Do you have questions about your order?

Do you have questions about your order? You are probably not the first to ask this question. So first check the Frequently Asked Questions page to see if your question is listed there.

We have an average delivery time of 6-8 business days for orders in Germany and Austria.

Note: During certain times of the year, we receive more orders than usual. Therefore, there may be a slight delay in shipping during these periods. However, we will do our best to ensure that your order is deliverd within 6-10 business days at the latest.

Note that our processing time for all orders is within 1-3 workdays.